Km789 Privacy Policy – Malaysian User Data Protection

1Introduction

Km789 ("we", "our platform") respects the privacy of every individual who uses our online entertainment services. This Privacy Policy is an official document that clearly and transparently explains how we handle your personal information throughout your use of the km789 platform.

This document applies to all users who access the km789.top website, use the km789 mobile app, or interact with any service provided by our platform. It covers all data you share directly as well as data collected automatically as you browse our platform.

By registering an account or continuing to use the km789 platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you disagree with any part of this policy, we encourage you to contact our team for further clarification before continuing your use.

2Data We Collect

Km789 collects various types of information to enable us to provide services that are secure, efficient, and personalised. The following are the main categories of data we collect:

We only collect data that is strictly necessary to operate our services effectively. This "data minimization" principle means we do not collect information beyond what is required for platform operations.

3How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. km789 uses your data for the following:

• Account Management: To create, verify, and manage your account so that your gaming experience remains smooth and secure at all times.
• Transaction Processing: To securely process deposits and withdrawals, verify ownership identity to prevent fraud, and maintain transaction records for audit purposes.
• Identity Verification (KYC): To meet legal compliance requirements by verifying user identity, age, and source of funds in order to prevent money laundering and fraud.
• Service Improvement: To analyse aggregated usage patterns in order to understand user needs and improve the gaming experience, user interface, and platform stability.
• Service Communications: To send you important notifications regarding your account, system updates, policy changes, and security information you need to be aware of.
• Marketing (with consent): To inform you about promotions, bonuses, and exclusive offers that may interest you — but only if you have consented to receive marketing communications.
• Legal Compliance: To fulfil reporting obligations to relevant authorities when required by Malaysian law or a valid court order.
• Platform Security: To detect and prevent suspicious activity, fraud attempts, or cyber attacks that may threaten the security of the platform and other users.

4Data Sharing

Km789 understands how important your trust is. We do not disclose, sell, or transfer your personal data to third parties except in the following limited and controlled circumstances:

• Payment Service Providers: Required transaction information is shared with authorised and accredited payment providers such as FPX processors, DuitNow, and e-wallet providers registered in Malaysia. This sharing is strictly limited to the data necessary to process each transaction.
• Technology Providers: Technical partners who assist us in operating the platform infrastructure, including cloud hosting providers, fraud detection systems, and gaming software providers. All such parties are bound by strict data protection agreements with km789.
• Authorities: When required by Malaysian law, a valid court order, or an official request from a law enforcement agency, we will disclose the necessary information within the specified scope only.
• Regulatory Body: In the context of audits or investigations conducted by the relevant regulatory body, certain information may need to be shared as part of our compliance obligations.
• Business Merger: In the event of a merger, acquisition, or sale of company assets, user data may be transferred to the new entity. We will notify users before any such data transfer takes place and provide the option to opt out.

In all of the above data-sharing cases, km789 ensures that the receiving party adheres to data protection standards at least equivalent to those we maintain.

5Cookies and Tracking Technologies

Km789 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website or use our app.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies: To collect anonymised information about how users interact with our platform, helping us identify areas for improvement.
• Functional Cookies: To save your preferences such as language, display settings, and personal configurations so your experience is more comfortable on every visit.
• Analytics Cookies: We use internal analytics tools to understand platform traffic and usage patterns for service improvement purposes.

You can manage cookie settings through your web browser settings. Please note that disabling essential cookies may affect platform functionality. For the km789 mobile app, you can manage permissions through your device's privacy settings.

6Data Storage and Security

Your data security is a responsibility we take extremely seriously. km789 implements multiple layers of technical and organisational protection to ensure your data remains safe:

• Encryption in Transit: All data transmitted between your device and km789's servers is protected by TLS 1.3 with AES-256 encryption, ensuring no third party can intercept or read your data.
• Storage Encryption: Sensitive data such as financial information and identity documents are stored in encrypted form in our database, protected by encryption keys managed separately.
• Access Control: Access to user data is restricted on a "need-to-know" basis — only staff who require access for their specific duties are permitted, and every access is recorded in an audit log.
• Continuous Monitoring: Our security monitoring system operates 24/7 to detect any suspicious activity or intrusion attempts in real time.
• Regular Backups: Data is automatically backed up at set intervals and securely stored at separate locations to ensure data recovery in the event of an incident.

Km789 retains your data for as long as your account is active or as long as necessary to fulfil our legal obligations. Financial data is typically retained for a minimum of 7 years in accordance with financial reporting requirements in Malaysia. Once the retention period ends, data will be securely deleted or anonymised.

7Your Rights

As a km789 user and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

To exercise any of the above rights, contact our support team via live chat on the km789 platform. We will process your request within 14 business days. For more complex cases, we may require up to 30 days and will notify you of the delay.

8Children's Privacy

Km789 is a platform exclusively dedicated to adults aged 18 and above. We do not knowingly collect or process personal data from minors or individuals under the legal age.

If we determine that a child's personal data has been collected without proper age verification, we will take immediate action to delete that data and close the relevant account. If you are a parent or guardian and believe your child has registered an account on our platform, please contact us immediately so that corrective action can be taken.

9Third-Party Links

The km789 platform may from time to time contain links to third-party websites or services such as payment providers or game providers. Please note that once you leave the km789 platform and access a third-party website, km789's Privacy Policy no longer applies.

Each third-party website has its own privacy policy, and km789 is not responsible for the privacy practices or content found on those websites. We encourage you to read the privacy policy of each website you visit separately to understand how your data is handled.

10Privacy Policy Changes

Km789 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Every change made will be accompanied by an updated "Last Updated" date at the top of this document.

For significant changes that materially affect how we use your data, we will notify you via an in-platform notification on km789 or through the email address registered to your account. Continued use of the platform after changes are published constitutes your acceptance of the updated terms.

We encourage you to review this page regularly — at least once every three months — to stay informed about how we protect your privacy.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, our team is ready to assist you.

You also have the right to lodge a complaint with Malaysia's Personal Data Protection Department if you believe km789 has violated your privacy rights and we have failed to resolve the issue to your satisfaction.